Our website is used as a way for you to contact us either by way of email, phone or whatsapp , we do not collect any personal detail on this site itself. The purpose of processing the information you provide to us or that we obtain from you is to provide you with the best possible response and support for the services we offer, for example for appointments of information.
We will not use this information for any other purpose (except as required for legal purposes) without your prior consent.
Payment
- All treatments booked must be paid for in advance where possible, unless agreed otherwise at time of booking.
- Details of all treatments and prices are available on the website www.feelthinkdo.co.uk.
- All payments are to be made either by bank transfer, mobile transfer (e.g. Pingit), or if agreed, in cash at time of treatment.
Refunds
- Payments for all treatments are non-refundable unless suitable notice is provided (see below cancellations). But in the event of illness whereby you are unable to attend the treatment the payment will be transfered to cover the same /similar treatment at a later date.
Cancellations and no shows
- Please provide at least 24 hours notice for any cancellations, cancel within 6-24 hours and 50% of the treatment price will be taken. Cancel on the day (or the previous evening for morning appointments) and full treatment payment will be taken. In the event that you fail to turn up for a treatment, no refunds will be given.
Treatment (at the Wellness centre)
- Please arrive 10 minutes before the start time for any treatment. If you are late for the start of your treatment I cannot guarantee you will receive the full treatment time if I have another booking, but I will do my best to accommodate the full time where possible.
- Your treatment takes place in a private room where you will be able to leave your personal belongings. I do not accept any liability for any loss or damage whatsoever to any items you bring with you to the treatment.
- Please wear suitable clothing for foot reflexology treatments e.g. quick and easy to remove footwear, trousers or leggings which can be easily rolled up to the knee. For facial reflexology you will need to remove any hair clips/bands, earrings and necklaces. For facial reflexology your skin will be lightly cleaned and organic natural oil will be used in the treatment. You may bring your favourite oil to use if preferred.
- Julie Hamshere /feelthinkdo are fully insured to provide reflexology and hypnotherapy services.
- Please do not attend if you feel ill in any way, or if you have any symptons of Covid. The centre, feelthinkdo and the treatment room are fully Covid compliant.
- In the event of a fire, you will be asked to make your way to the nearest available exit.
Treatment (at your home)
- If I visit you at your home, I will need to ensure safe passage and appropriate space to set up and undertake treatment.
- It is advisable to remove animals or any other hazards from the area.
- I will always aim to arrive 10 minutes before the allotted treatment time in order to set up.
Your Personal Information
- We undertake not to sell or otherwise distribute any personal information of yours to third parties.
- As part of your initial consultation, I will be required to take a medical and lifestyle history in order to help with the treatment. These consultation forms are kept in a locked cabinet as required by law and are not shared or stored online. These notes are used for reference for additional sessions or services.
- I may communicate with you by email if you have provided an email address and have communicated with me in that way. By providing me with an email address you give your consent to receive communications from Julie Hamshere or feelthinkdo only in relation to relevant treatments on offer.